Terms of Service

Effective date: 27 May 2026

These Terms of Service govern your access to and use of the Cairnvale Edit website, online store, customer account features, services, content, and related functionality.

By accessing or using our website, you agree to these Terms of Service, subject to applicable mandatory consumer protection requirements. If you do not agree, you must not use the website.

1. Business Information

This website is operated by:

Cairnvale Edit
87 Playfair Ave
North York, ON M6B 2R1
Canada

Email: support@cairnvaleedit.ca
Phone: +1 (647) 407-6824

2. Related Policies

Purchases and use of our online store are also governed by our Refund and Return Policy, Privacy Policy, Shipping Policy, Legal Notice, Terms of Sale, and any applicable product-specific terms. These documents should be read together where relevant.

3. Consumer Rights

Nothing in these Terms of Service excludes, restricts, or modifies any right or remedy available under Ontario consumer protection legislation or any other applicable law.

4. Eligibility

By using our website or placing an order, you represent that you are capable of entering into the relevant transaction or that you are using the website under the supervision and with the authorisation of a parent or legal guardian able to enter into that transaction.

5. Lawful Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You must not:

• use the website for fraudulent, deceptive, unlawful, harmful, or abusive purposes;
• attempt to interfere with the operation, performance, security, or availability of the website;
• attempt to access systems, accounts, networks, or information without authorisation;
• use bots, scraping tools, crawlers, automated systems, or similar technologies in a manner that disrupts or burdens the website;
• introduce viruses, malware, harmful scripts, or malicious code;
• impersonate any person or entity;
• provide false, misleading, or fraudulent order information;
• copy, reproduce, distribute, commercially exploit, or modify website content without authorisation;
• infringe intellectual property, privacy, contractual, or other rights of Cairnvale Edit or any third party.

6. Customer Accounts

If customer account features are available, you are responsible for providing accurate and current information and maintaining the confidentiality of your account credentials.

You are responsible for activity conducted through your account unless unauthorised activity is promptly reported and is not attributable to your actions or omissions.

If you suspect unauthorised access to your account, contact support@cairnvaleedit.ca promptly.

7. Suspension or Termination of Access

We may restrict, suspend, or terminate access to the website, an account, or specific features where we reasonably believe there has been fraud, unlawful conduct, abuse, security risk, misuse of services, or a material breach of these Terms of Service.

Nothing in this section limits consumer rights arising from an existing purchase or agreement.

8. Product Information

We take reasonable steps to display product information accurately, including descriptions, photographs, colours, sizes, materials, availability, prices, and care information.

Actual colours or visual appearance may vary depending on screen settings, lighting, photography, styling, or reasonable production variations. This does not limit any rights relating to defective, damaged, incorrect, or misdescribed products.

9. Errors, Inaccuracies, and Updates

Website content may occasionally contain errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, product availability, or delivery estimates.

Where permitted by law, we may correct information, modify content, withdraw products, or cancel affected orders. If payment has been processed for an order that is cancelled, the relevant amount will be refunded in accordance with applicable law.

10. Intellectual Property

All content displayed through this website, including text, names, logos, photographs, graphics, product descriptions, layout, design elements, icons, videos, branding, and editorial content, is owned by or licensed to Cairnvale Edit and is protected by applicable intellectual property laws.

You may not reproduce, publish, adapt, distribute, sell, licence, scrape, extract, or commercially exploit website content without prior written authorisation.

11. Customer Reviews and Submitted Content

If you submit reviews, photographs, comments, feedback, suggestions, or other content, you represent that you are authorised to provide that content and that it does not violate applicable law or third-party rights.

You grant Cairnvale Edit a non-exclusive, royalty-free, worldwide licence to use, reproduce, adapt, display, and publish submitted content for operational, customer experience, promotional, and marketing purposes, unless prohibited by law.

12. Third-Party Services and Links

Our website may use or link to third-party services including payment processors, shipping providers, e-commerce platform providers, analytics tools, advertising providers, fraud prevention services, and customer support systems.

Third-party services may be governed by their own terms and privacy practices. We are not responsible for independent third-party websites or services except where applicable law provides otherwise.

13. Website Availability

We do not guarantee uninterrupted, continuous, secure, or error-free access to the website. Access may be interrupted because of maintenance, updates, technical issues, service provider failures, security measures, or circumstances outside our reasonable control.

14. Disclaimer Relating to Website Use

Except as required by applicable law, the website and its content are provided on an “as is” and “as available” basis.

This disclaimer does not apply to statutory protections, implied conditions or warranties, consumer rights, or remedies that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by law, Cairnvale Edit will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss arising solely from use of or inability to use the website.

Nothing in these Terms excludes, restricts, or modifies liability or remedies that cannot lawfully be excluded, restricted, or modified.

16. Indemnification

You agree to indemnify and hold harmless Cairnvale Edit from claims, liabilities, losses, damages, costs, and expenses arising from your unlawful misuse of the website, fraudulent activity, breach of these Terms of Service, or infringement of third-party rights.

17. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of law principles, subject to mandatory consumer rights that apply.

18. Dispute Resolution

If you have a concern or dispute, contact support@cairnvaleedit.ca first so that we may attempt to resolve it directly.

If the matter cannot be resolved informally, either party may pursue available legal or regulatory remedies in accordance with applicable law.

19. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be published through the website and will apply from its stated effective date or, if no date is stated, from publication, subject to applicable law.

20. Contact

For questions about these Terms of Service, contact:

Cairnvale Edit
87 Playfair Ave
North York, ON M6B 2R1
Canada

Email: support@cairnvaleedit.ca
Phone: +1 (647) 407-6824